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Mar 24, 2017 12:20
7 yrs ago
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English term

Use knowhow & JAM (to build knowledge)

English to French Other Marketing Tourism
Bonjour,

Il s'agit ici d'un questionnaire destiné à améliorer le travail des agents d'un tour-opérateur sur les destinations de vacances.

"Follow standards at all times
Solve on the spot
Use knowhow & JAM to build knowledge"

Si oui, avez-vous une idée de sa signification ? Si on applique le terme avec "knowledge", on trouve :

"A Knowledge Jam is “a process for bringing out know-how via a facilitated conversation between ‘knowers’ and ‘seekers,’ with a built-in step to circulate or ‘translate’ what was learned,” according to K. Pugh" (Director of the Master of Science in Information and Knowledge Strategy program".


Avez-vous une idée ? Est-ce un terme ou un acronyme ici ?

Merci

Discussion

Willa95 (asker) Mar 25, 2017:
Merci Géraldine pour votre proposition :)
Willa95 (asker) Mar 24, 2017:
Merci Chopkins et Alison.
@Alison, c'est effectivement de ce groupe dont il s'agit. Avez-vous une proposition de traduction ?
Alison MacG Mar 24, 2017:
SAP JAM? TUI Group - Smiles Academy
•TUI Destination Services
•Discover Your Smile
•Building a Winning International Team
•TUI Brand & Behaviours
•Famous For Service
•Problem Solving – solve on the spot
•Sales through Service
•Welcome Meetings
•iPad – CKC/JAM/Mindtouch
http://tuijobsuk.co.uk/work-at-tui-travel/abroad/thomson-and...
Omni-channel sales & service
Online Platforms for customers
MyTUI app for customers 24/7
TUI Smart Band
Ipads & “Jam” Platform for Reps
http://sete.gr/media/4144/2_tui_mavropoulospresentation-mm-g...
Deliver a knowledge platform for service agents and customers with SAP Jam Collaboration:
https://assets.cdn.sap.com/sapcom/docs/2017/01/a04013f9-9f7c...

Chopkins Mar 24, 2017:
Vous êtes tous les deux sur la bonne piste. Voici ce que j'ai trouvé (http://www.kminstitute.org/sharing-hidden-knowledge-knowledg...

''Kate describes what is know as the “Knowledge Jam” process. The knowledge jam is centered around an event focused on discovering and capturing knowledge. Knowledge jams are based around an agenda, with one team asking questions of another team which has experience or knowledge. Careful notes are kept during the event, which all participants can see. Following the event, those asking the questions are able to utilize the knowledge which they gained. This is an effective way to transfer knowledge and to capture knowledge which may be more tacit in nature.''
Willa95 (asker) Mar 24, 2017:
Merci pour la piste polyglot, pourquoi pas en effet :). Peut-être "échange d'idées" pour reprendre l'idée de "collectif" ici ?
polyglot45 Mar 24, 2017:
en musique un "jam session" = un boeuf ou une improvisiation

séance d'improvisation ?

Proposed translations

9 hrs

Utiliser son savoir-faire pour construire son savoir (ou sa connaissance)

the Knowledge Jam is a process and a set of disciplines – indeed, a culture – for surfacing and translating know-how into productive work in the merged Organization.

A mon avis il y a un jeu de mots. Soit il s'agit de Knowhow & Jam (lire KNOWhow EnD JAm), avec un peu d'efforts, ça rappelle Knowledge, soit le jeu de mots est effectivement fait à partir du concept de Knowledge Jam qui consiste a lutter contre la déperdition de connaissances due a la fusion de deux entités.

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Note added at 1 day17 hrs (2017-03-26 06:04:01 GMT)
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Extraire son savoir de son savoir-faire
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