| Pages in topic: [1 2] > | Poll: Do you usually destroy the material after sending the job to the client? Thread poster: ProZ.com Staff
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This forum topic is for the discussion of the poll question "Do you usually destroy the material after sending the job to the client?".
View the poll results »
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I will destroy any confidential material upon completion of a project if my client requires me to do so. So far, this only happened once with a one off job and even in this case I kept everything until I was paid. Otherwise, I couldn’t defend myself against a payment issue or any other claims.
| | | | neilmac
Spain
Local time: 16:23
Spanish to English
+ ...
Because I'm not paranoid, and nor are my clients. And you never know when they are going to misplace the file and ask you to send them it again.
| | | | Tom in London
United Kingdom
Local time: 15:23
Member (2008)
Italian to English
Because at some future date I, or my client, may need to refer back to it.
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Liena Vijupe 
Latvia
Local time: 17:23
Member (2014)
French to Latvian
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I delete it immediately, but it's rather because I don't like to keep anything unnecessary on my computer, not because I'm paranoid or clients require it.
In the rare cases I need to refer back to it in future, I have always been able to find the files in e-mails or in the recycle bin which I only empty once in a while.
| | | | | Yes - periodically. | Dec 30, 2021 |
The great reasons have already been mentioned, by the other colleagues.
One of my favorite popular sayings:
"Waste not, what not."
| | | | Lingua 5B
Bosnia and Herzegovina
Local time: 16:23
Member (2009)
English to Croatian
+ ...
| Keep one copy in my records for some time. | Dec 30, 2021 |
It’s a simple risk management:
- the client may lose a copy I send them and come back to me to resend it (it happened before, once)
- I may end up in a payment dispute with a client and I need evidence (hoping I’ll never need it for this, but you never know)
- some other reasons that may emerge
| | | | Tina Vonhof (X)
Canada
Local time: 08:23
Dutch to English
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I took materials to mean paper materials. Those I destroy after a few days if the client doesn't want them. I almost always send clients their certified documents in both electronic and paper form. Paper copies of non-certified documents that I print for proofreading are also destroyed.
My computer files I transfer to a USB at the end of the year and I keep that indefinitely. It has happened a few times that a client has lost the document and asks me for another copy years later. Or... See more I took materials to mean paper materials. Those I destroy after a few days if the client doesn't want them. I almost always send clients their certified documents in both electronic and paper form. Paper copies of non-certified documents that I print for proofreading are also destroyed.
My computer files I transfer to a USB at the end of the year and I keep that indefinitely. It has happened a few times that a client has lost the document and asks me for another copy years later. Or it happens that I get a new translation and I think, "wait a minute, didn't I translate something on that topic some years ago?" And then I can search for it. ▲ Collapse
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Also because the subject matter may come up again and my past translations can be useful resources. (Sometimes more useful that those massive databases that blindly collect any bilingual material.)
| | | | Mihai Badea (X)
Luxembourg
Local time: 16:23
English to Romanian
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| Wise Question | Dec 31, 2021 |
On the one hand, no client would like to know his/her files will stay indefinitely on a computer which, in addition, is also connected to the Internet.
On the other hand, most clients would probably prefer to know that, in case of a follow-up project, there would be no need to re-send all the previous documentation (although many might do so anyway).
Keeping the old files on a computer that is not connected to the Internet or on a storage medium, preferably in an encryp... See more On the one hand, no client would like to know his/her files will stay indefinitely on a computer which, in addition, is also connected to the Internet.
On the other hand, most clients would probably prefer to know that, in case of a follow-up project, there would be no need to re-send all the previous documentation (although many might do so anyway).
Keeping the old files on a computer that is not connected to the Internet or on a storage medium, preferably in an encrypted form, might be the preferable option.
It could be interested to know more about how clients, translation agencies view this. ▲ Collapse
| | | | Tom in London
United Kingdom
Local time: 15:23
Member (2008)
Italian to English
Bajram Djambazi wrote:
The great reasons have already been mentioned, by the other colleagues.
One of my favorite popular sayings:
"Waste not, what not."
Never heard it. What does it mean?
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Tom in London wrote: Bajram Djambazi wrote:
The great reasons have already been mentioned, by the other colleagues.
One of my favorite popular sayings:
"Waste not, what not." Never heard it. What does it mean?
Maybe it’s Globish for “Why can’t you point out a typo humorously or not at all?”
[Edited at 2021-12-31 09:33 GMT]
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Mr. Satan (X)
English to Indonesian
| Yes, unless the client requires otherwise | Dec 31, 2021 |
'Destroy' is a strong word, I prefer to use 'annihilate' instead. 
On a more serious note, I usually delete all project data after 7 calendar days because:
- It's my business policy.
- If the client lost the translations after a time-window that generous, it is their fault and their problem, not mine.
- Even on SD quality, each video I translate takes almost 1GB of space.
- TMs and fuzzy-matc... See more 'Destroy' is a strong word, I prefer to use 'annihilate' instead.
On a more serious note, I usually delete all project data after 7 calendar days because:
- It's my business policy.
- If the client lost the translations after a time-window that generous, it is their fault and their problem, not mine.
- Even on SD quality, each video I translate takes almost 1GB of space.
- TMs and fuzzy-matches are not really a thing in my line of work.
- I'm just paranoid OK. ▲ Collapse
| | | | Samuel Murray
Netherlands
Local time: 16:23
Member (2006)
English to Afrikaans
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| Local laws... | Dec 31, 2021 |
Local laws require me to keep all correspondence (including e-mails, including attachments) for 7 years. So, I can only satisfy a client's request to delete all materials if they didn't send it to me via e-mail. This is used to be a rarity, but these days many clients have me download the materials for the job from a portal or suchlike.
[Edited at 2021-12-31 11:43 GMT]
| | | | expressisverbis
Portugal
Local time: 15:23
Member (2015)
English to Portuguese
+ ...
| "Waste not, want not" | Dec 31, 2021 |
Tom in London wrote: Bajram Djambazi wrote:
The great reasons have already been mentioned, by the other colleagues.
One of my favorite popular sayings:
"Waste not, what not." Never heard it. What does it mean?
said to advise someone not to waste anything, because they might need it in the future
https://dictionary.cambridge.org/pt/dicionario/ingles/waste-not-want-not
I said this 365 days ago, but happy New Year to everyone 
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