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Events should not be announced anywhere else in the forums. An exception is allowed for non-English forums; an event may be posted once, in one non-English forum.
1.2 - What are ProZ.com training sessions?
ProZ.com professional training sessions are online seminars to provide professional training to translators, interpreters and others within the language industries. These are delivered by professionals with proven expertise in their fields.
Training packages allow you to purchase several related ProZ.com training courses all at once, at a big savings over purchasing individually. Packages are designed to appeal to translators of varying skill and experience levels. Whether you are a seasoned professional or just starting out, there are training packages available to help you learn valuable new skills while saving money!
2.1 - Can I be a ProZ.com trainer?
If you are a ProZ.com member who has deep expertise in a given area and a passion for sharing your expertise with others, visit the ProZ.com trainer center to get started - no previous knowledge on e-learning technologies is needed and ProZ.com provides the tools and assistance for you to offer your training to the community. Submit a support request if you have any doubts.
2.2 - Can I create my own training packages?
Yes. If you are an active ProZ.com trainer offering several related courses, or even would like to collaborate with another trainer offering courses in a related topic, contact ProZ.com staff about the possibility of creating your own packages.
2.1 - ProZ.com training and events - general information
1.1 - What payment methods are available? Why has my status not changed yet?
All payment methods are available (credit card, Paypal, 2CheckOut, Moneybookers, wire transfer in USD or EUR). You will be able to select your payment method in the second stage of the payment process. Also, for some countries, local payment will be available. When paying in local currency (other than EUR and USD), the price of the session will be the course price equivalent in the local currency at the exchange rate of the day of the transaction ( www.xe.com/ucc will be used as a source).
If you want to pay by wire transfer, choose either "Wire Transfer" (for transfers in USD) or "Wire Transfer (Euros)" from the payment method selection page. Click "Next" to receive your confirmation invoice and detailed account information and instructions on how to make the type of wire transfer you have chosen. Important: You should allow up to two weeks for your wire transfer to be fully processed.
Your status will be updated when confirmation of the payment is entered by the payment system or the Local Payment Contact, depending on the payment method you choose. In the case of local payment, it may take some time for notifications to be sent and processed. If you are not listed after more than three days after you believe your payment should have arrived, please contact the Training session coordinator. When you buy a seat at a training session, you will be emailed an electronic invoice.
1.2 - What is the cancelation policy for ProZ.com training sessions?
ProZ.com workshops and self-paced courses come with a 7-day no questions asked, money back guarantee. In case of paid live sessions (webinars, workshops, meetups) the cancellation can made no later than 72 hours before the live event is due to start. Cancellations must be requested via support request at http://www.proz.com/support.
1.3 - In which currency can I pay for a training session ?
All ProZ.com online training fees are available in USD and Euro, but only ProZ.com members in EU member states that have adopted the Euro (the Euro Zone) are charged in Euros.
If you live outside the EU, or if you live in the EU and have a VAT number, you do not have to pay VAT. If you live in the EU but do not have VAT number, you will have to pay VAT. Find more information payment at http://www.proz.com/faq/4015#4015.
Also, for some countries, payment in local currency is available. Please contact the Training session coordinator to learn more about this.
1.4 - Why does ProZ.com sometimes charge VAT tax within the EU?
(This question only affects members in Europe.)
If, when purchasing a seat from within the European Union, a member does not supply a VAT number which can be verified online, ProZ.com is obliged by law to collect VAT tax against the purchase made, according to the VAT rate applicable in the country of the purchaser.
If a VAT number is supplied, no VAT tax is charged.
1.5 - I am a ProZ.com member. Am I entitled to a discount?
For some training sessions registration fees are discounted for full members. Please read the information at the Registration and Payment box at each training session.
1.6 - I am a student member of ProZ.com. Am I entitled to a discount?
For some training sessions, registration fees are further discounted for ProZ.com student members. Some courses may include limits on the number of student seats available. Seats will be allotted on a first-paid basis.
1.7 - The training time is not suitable for me. Are there any other training sessions in my time zone?
ProZ.com offers training from 8:00 GMT to 20:00 GMT, since most of the trainers are located in Europe. Please check the list of announced training sessions here, http://www.proz.com/training, as the timetables are usually rotated.
Webinars at ProZ.com are online training sessions designed for translators and language professionals. They cover a wide range of topics, including language technology, business practices, localization, and more. Webinars can be live or recorded and are typically conducted via Google Meet.
Free webinars led by developers of language solutions and other industry experts are also available. These sessions offer insights into modern technologies and tools used by professionals in the translation and localization industry. Stay updated by participating in these webinars.
3.2 - Which are the system requirements to attend a ProZ.com online session?
Optimal requirements are:
High performance CPU, like the following and up: 11th Gen Intel i5 or i7. AMD 5000 series Ryzen 5 or 7. Apple Silicon M1.
1080p camera.
Graphics card with WebGL 2.0 support.
3.3 - How can I book a place in a ProZ.com webinar?
To book a webinar, click on the session name listed on the website, then click the 'Buy Now' button. After completing the payment, your registration status will be updated. You must have a ProZ.com profile and be logged in to complete the booking. If you don’t have a profile, you can create one for free in just a few minutes.
Webinars at ProZ.com have three levels of access: they can be free for everyone, available at a regular price for non-members, or offered at a discounted price for Plus or Premium members. Some webinars are exclusively free for Plus members or Premium members. Premium members enjoy the most comprehensive free access to training sessions and exclusive content, including access to the AI Hub for translation professionals (AI Hub).
To check your access level for a specific webinar, visit the training page. You will see a green note at the top of the page indicating access options. Click on the 'Start course' button to access training materials or the join link if the session is hosted on an LMS.
Only after payment is received through the page or confirmed by Local payment contact your status will be changed to "registered and paid" and your place in the webinar will be confirmed. You can choose a payment method as suggested at http://www.proz.com/faq/3478#3478. Once your payment is processed, you will receive an invitation link to join the webinar at least 72 hours before the session. Check the system requirements and access information on the ProZ.com training page.
Please remember that you need to have a profile and to be logged in to use that box. If you don´t have a profile, you can create one here (it´s free and will only take you five minutes) http://www.proz.com/?sp=r.
3.4 - After I registered, how do I join the online session?
At the time of the webinar, open the webinar confirmation email and click the Join Webinar link provided in the confirmation email. If prompted, click Yes, Grant or Trust to accept the download.
Attendees' microphones will be muted by default and will be in listen only mode in order to limit background noise and improve the experience for all users.
Join the audio portion of the webinar if you are using telephone to join the session. Audio information is provided in the Audio pane of your Control Panel and in the Webinar confirmation email.
3.5 - How do I find out the time of a webinar in my location?
3.6 - I don’t have a microphone can I still participate in a webinar?
You do not need a microphone to participate. You will need speakers or a headset to listen, or you can dial in using a standard telephone (long distance rates may apply).
Remember that all attendees will have their microphone’s muted and will be in listen only mode in order to limit background noise and improve the experience for all users. For more information just check the Training description and Virtual platform system requirements on the training page.
3.7 - Will I have access to a recording of the session?
Webinar sessions will be recorded. The video will be added to the training page on the LMS where you originally accessed the join link. You will receive an email notification once the recording is available.
Videos will be accessible only to registered webinar attendees, and there is no limit on the number of times you can watch them. In some cases, additional materials used by the presenter (such as slides, documents, or glossaries) will also be made available to attendees on the training page.
3.8 - I did not attend the webinar and now want to watch the video. Where can I find it?
All registered and paid attendees will be emailed with a link to the webinar video recording and handouts within one working week after the session. You will have unlimited access to the video and handouts once they are released. You can watch the video from the My videos page. If you have not received an email with materials, submit a support request.
Once the video is uploaded to the website it will become visible in the video center with the same name as the webinar had.
Note: three hour online SDL Trados sessions are not recorded.
3.9 - I have not received a notification with the link to access the training platform.
If you did not receive a login link, check if it was not being spam-filtered. Also, remember that an invitation to join the session is sent at least two times: 72 hours and 40 minutes before the training session takes place.
Check if you do not have an invitation email in your Spam box, otherwise report this to Support Center.
3.10 - I am having technical problems on the webinar. Where can I find information?
Find Google Meet Support Articles here or submit a support request with detailed information on what goes wrong.
10.1 - I want to leave feedback about a training session I attended. How can I do it?
Once the course is done, participants with "registered and paid" status will be able (and encouraged) to post feedback on session material, trainer, organization, etc. at http://www.proz.com/translator-training/my-courses. Please bear in mind that feedback entries require vetting and that they will not appear immediately. Comments of a personal nature will not be permitted.
1.1 - Will I receive any proof of having attending the training session?
For SDL Trados Online Training that includes certification only attendance will be marked in ProZ.com profiles at the end of the week in which trainees take training. After becoming SDL Trados Certified, you can show it in your profile under the Services tab. To do so, you must first add SDL Trados to your list of supported software here and click on "Save and update". When the page refreshes, you will see an option to show your SDL Trados Certification on your profile. You can also add a certificate image to your About me section using HTML code.
For self-paced and one-on-one training sessions issuing of a certificate may be subject to the successful completion of a final questionnaire or exam. Please submit a support request reporting training completion.
Certificates for on-demand training (videos) will be issued automatically when an attendee watches more than 80% of a video. One can view and download certificates under "My Certificates" section in the top menu bar.
Refunds for self paced training will be specified within the training session details and depend on the type of self-paced training. Generally with self-study training sessions refunds will not be permitted once the student logs in to the session. With instructor assisted and scheduled live meeting sessions refunds will not be given once the trainee attends an online meeting or session. Please carefully review the refund policy for each session prior to purchase.
Find the cancelation policy for ProZ.com SDL Trados Certification training sessions and webinars here: http://www.proz.com/faq/5002#5002.
A ProZ TV event is an online broadcast featuring sessions, presentations, and discussions with industry experts on topics relevant to translators and language professionals. These events are hosted on the ProZ.com platform and may include interactive elements like Q&A sessions.
4.2 - How can I register for a ProZ TV event?
Visit the ProZ TV event page, select the event you’re interested in, and click the 'Register for this event' button on the top right corner. Most TV events are free to attend, and video recordings are available to everyone for 24 hours after the broadcast. After that, recordings become an exclusive benefit for ProZ.com members. You can also purchase session recordings after TV events at ProZ Learn.
4.3 - Can I interact with the speakers during the TV event?
Yes, all ProZ TV events include interactive elements such as live Q&A sessions or chat. You can submit your questions during the broadcast in the Chat, and selected questions will be addressed by the speakers.
Self-paced training is an E-learning or distance learning course specifically for translation professionals, designed and created using the Moodle platform. Training is a Sharable Content Object Reference Model or SCORM training. ProZ.com has 3 types of self-paced training:
- Self-study training, designed for independent learning.
- Instructor-assisted training, designed to guide you through a series of readings and assignments
- Self-study training with live online meetings, giving trainees the opportunity for live online teacher-student interaction.
5.1 - How is self-paced training delivered?
ProZ.com self-paced training is delivered via integrated Moodle at https://lms.proz.com/login/index.php. Once payment is received, a trainee gets access and log in details for the session.
5.2 - Will I receive any proof of having attending a self-paced training session?
Attendees will receive proof of completion via a certificate, however each course will have different criteria ranging from testing, hours logged within the Moodle session, attendance at scheduled meetings and other criteria to determine course completion.
5.3 - How long will I have access to the self-paced training after making payment?
Access time will depend on the specific type of session and program details. Trainees access to course materials with Instructor assisted training and training with scheduled meetings will end when the specified time period ends. Entirely self-study training will specify duration in the description and may range from a few months to a year.
5.4 - Does self-paced training contain testing, instructor feedback, set times for delivery/meeting?
Self-paced training may contain tests, assignments that are submitted for instructor feedback, assignments with due dates, and possibly scheduled webinars or online meeting times with instructors. Each self-paced training session is different; please check the course description and overview. Within each Moodle course there will be instructions and details with this information as well.
Powwows are informal get-togethers of groups of ProZ.com users living in close proximity. The events are organized by local translators, for local translators..
7.2 - Where does the word 'Powwow' come from?
The Powwow is a Native American meeting tradition, sometimes involving competitive dance. The word has taken on the general meaning of a social meeting where tasks get accomplished.
Powwows have been viewed by some as a unifying force, since they are a common cultural element across otherwise diverse tribes.
7.3 - What happens at Powwows?
Powwows provide an opportunity for networking and informal socializing among language professionals--a chance to meet the people behind the profiles.
Most organizers offer attendees an opportunity to introduce themselves and make announcements. Sometimes, a theme is selected; examples include: 'CAT tools', 'Literature', 'Free-lancing', 'New Translators'. Sometimes an user volunteers to speak on a topic, and provided there is sufficient interest expressed by others, the organizer may permit this.
Some organizer have invited representatives from large clients, or CAT tools vendors, to speak or give demonstrations. This has generally been well-received. It is important, however, that the tone of such meetings be informative rather than commercial.
Some powwows have no agenda and no theme, and that is fine, too. Basically, if you are the organizer, it is your event to create!
Note: Organizers are required to record the names and IDs of users in attendance. To facilitate this, members are asked to bring their ProZ.com IDs. Users who attend should receive browniz, but that can only happen if they bring their ProZ.com IDs and/or usernames, and the organizer enters them into the online attendance sheet afterwards.
7.4 - Who can go?
Anyone who is registered with ProZ.com may attend, regardless of membership status. In addition, spouses, children and guests of members, as well as translators who are not ProZ.com members, are welcome.
7.5 - Is there a fee to attend?
For now, there is no charge to attend a powwow. However, you will be expected by local organizers to contribute your portion of event expenses. If the powwow is a small coffee or dinner-meeting, it will probably be pay-your-own-way. For larger get-togethers, the local organizer will propose splitting fees related to food, drinks, etc.
In the future, there may be an attendance fee for non-member registered users of ProZ.com. The fee will be reduced or waived for students.
7.6 - Can I bring children? Guests?
Yes, families and guests are welcome.
7.7 - Will a ProZ.com representative attend?
In some cases, there will be a person empowered to verify identities. Registered users may have their identities verified by displaying photo ID to the designated representatives.
If you are organizing a powwow, and have had your own identity verified already, you may submit a support request asking for the right to verify the identities of others. You will be asked to confirm that you will only verify the identities of people who you meet in person and who show you photo ID.
To be shown banner ads of future powwows in your country, be sure to have your country (and home city and region) entered in your profile.
7.9 - Will I be expected to attend if I add my name?
Many people who add their names only want to make sure they will be kept informed. As an organizer, you should plan on only 40-50% of those who add their names to attend.
To get a better idea of exactly how many people will attend (for making reservations, etc.), ask people to confirm attendance in the week leading up to the event.
7.10 - How do I sign up to attend?
Check the powwow board for a powwow in your area. Click through to the powwow near you and add your name if you are interested. (You may remove your name at any time, with no obligation.) To attach a note next to your name, enter text into the box before clicking.
Check back to the board from time to time to contribute to the planning or stay up to date.
7.11 - Can I organize a Powwow?
If you are a ProZ.com member or a registered user with a verified identity, you may propose a powwow in your area by filling out the appropriate form on the powwow page. ProZ.com may or may not approve your powwow.
If your location is approved, the event is yours to plan. Your responsibilities will include deciding on a place to hold the event (and reserving that place), fixing the date and time, choosing a theme, and sending periodic notices to potential attendees to keep them up to date and involved in the planning.
You will be expected to take attendance at the event, and to enter that attendance data in the online form after the event is held (click "Enter Attendance" at the top of your powwow page). You are advised to bring to the powwow a printed copy of the paper attendance sheet, to be filled out by powwow attendees.
7.12 - I am organizing a powwow and I'd like to invite more people to attend. How can I do it?
You can submit a powwow promotion request. To do so click on the "Request promotional email" link at the top of the page of the powwow you are organizing. This will lead you to the page where you can submit your promotion request together with a sample text you can use for the invitation. Note: this feature is only available to powwow organizers
Powwows can also be promoted on Social Networks such as Twitter and Facebook by clicking on the buttons at the top of each powwow page.
7.13 - I am organizing a powwow and I would like to include an image on the powwow page. How can I do that?
Please submit a support request and attach the image you would like to include on the powwow page. Please make sure you also include the link to the powwow you are organizing.
7.14 - Should the text of the invitation to my powwow be in English only?
No. You can use the invitation in English provided as a model and translate it into the language in which the powwow will be held.
7.15 - What happens after I submit my promotion request?
You will be contacted by site staff with an update of your request status through the support request that is automatically generated after you submit the promotion request.
7.16 - I cannot find the "Enter attendance" link on the powwow page, why?
The [Enter Attendance] takes 24 hours to appear on the powwow page and it is only visible to the organizer of the powwow. If you are not the organizer, you can contact that person and ask him to enter the attendance.
7.17 - I uploaded my powwow's pictures and nothing happened.
The pictures you upload to your powwow page may take up to 24 hours to become visible. If after 24 hours you do not see the pictures, please try to upload them again or submit a support request .
7.18 - How are BrowniZ for organizing/attending Powwows awarded?
The Powwow organizer receives 2000 BrowniZ. Attendees receive 200 browniz.
In order for the organizer and attendees to receive browniz, the organizer must complete the online attendance sheet. Browniz will be credited within a day of the attendance sheet having been filed.
Note that several users may be listed as organizers, but only the event creator or primary organizer will be enabled to enter attendance and awarded the corresponding points.
If there is no official organizer, but someone who attended the Powwow has a completed attendance sheet (or knows everyone that attended), that person should submit a Support Request asking to be allowed to file attendance for the Powwow. They will receive the 2000 BrowniZ for doing so, and ensure that the attendees each receive their 200 BrowniZ.
It is impractical for ProZ.com staff to enter attendance for individuals. Organizers are relied on to take and report the attendance. If you have not received browniz for a powwow you attended, please contact the organizer of your powwow.
8 - ProZ.com conferences - learning, networking and fun!
ProZ.com Conferences and Seminars
8.1 - What is a ProZ.com conference?
ProZ.com conferences are regional or international paid registration events, larger and more structured than powwows and aimed at translators and interpreters registered with ProZ.com. They are organized by the ProZ.com Conference Coordinator with the help of one or more local organizers.
ProZ.com conferences provide opportunities for in-person networking, training, discussions, presentations, professional development and socializing, which are encapsulated in the conference motto ProZ.com conferences–learning, networking and fun!
8.2 - Are all ProZ.com conferences conducted in person?
No, there are also virtual conferences. Virtual conferences are held online and attended by participants all over the world. For more information about ProZ.com virtual conferences please see the related FAQs.
8.3 - How do I register for a conference?
Most conferences require payment as the condition to register. Make sure you are logged in to the ProZ.com website and go to the relevant conference page. In the left margin below the conference menu, select the package you wish to purchase and click on 'Buy Now'. This will take you to the payment platform which will guide you through the payment process and offer different payment methods (credit card online through Paypal, wire transfer, ProZ.com Wallet, Moneybookers, Paypal...). Only after reception of the payment will you be officialy registered and your seat booked.
'Expressing interest' in a conference does not register you. If the prices of the conference you want to attend are not available yet, you can express your interest to help organizers get an idea of the number of potential attendees (for rooms, catering, etc.) and to make sure to be informed when prices and packages are released and payment open.
Some conferences however enable to pre-register and pay later. This is only for smaller events (workshops or certain seminars) and pre-registering does not bind you. Final payment of the conference seat will be the confirmation.
8.4 - How do I pay for the conference?
There are different, conference-specific payment methods:
- online by credit card, PayPal or Moneybookers
- transfer into a dedicated account
For details please check the relevant conference website.
8.5 - What is the conference cancellation policy?
Event attendees who cancel their participation no later than 30 days before the planned event date may receive a refund of their registration fees, minus a 20% administrative fee. No refunds will be granted for cancellations beyond that point. In addition, members who are eligible for a refund may transfer the amount of the refund to membership.
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